Terms of Service

QuotesFlow AI ("the Service") provides AI-assisted estimating tools to roofing contractors. The Service analyzes photos and generates draft scope and pricing documents to assist a licensed contractor in preparing customer estimates.

Every estimate produced by the Service is a draft generated by an AI model. It is not a substitute for an on-site inspection by a qualified roofing professional. The contractor is solely responsible for verifying scope, measurements, materials, labor, and final pricing before delivering any estimate to a customer or insurance carrier. The Service makes no representation that AI-generated numbers are accurate for any specific property.

You acknowledge that AI models can produce "hallucinations" or factually incorrect data, including incorrect measurements, quantities, materials, or pricing. Mandatory human review of all line items, quantities, and measurements by a qualified person is a condition of using this Service. Use of any AI output without such review is a material breach of these Terms.

You agree that you are the licensed party of record for any work quoted, contracted, or performed using documents produced through the Service. We are a software provider; we are not a party to your customer agreements and have no liability for workmanship, materials, warranties, code compliance, or insurance claim outcomes.

Third-party file compatibility. We are not affiliated with Verisk, Xactimate, Symbility, EagleView, GAF, ABC Supply, or any other third party. We do not warrant that exported files (including .ESX, .PDF, or CSV) will be compatible with third-party software or accepted by any insurance carrier. File formats and external standards are subject to change without notice.

Templates are not legal advice. Any contract templates, lien waivers, proposal documents, or other forms provided by the Service are for informational purposes only. We are not a law firm and do not provide legal advice. You are responsible for ensuring your documents comply with all applicable construction, contracting, and lien laws (including, where applicable, Texas Property Code Chapter 53). Consult a licensed attorney before relying on any template for a binding agreement or lien filing.

Photos you upload remain your property and your customer's property. We store them to operate the Service and to allow you to reproduce or audit prior estimates. We do not sell customer photos or data to third parties.

Aggregated data license. While you retain ownership of specific job details and customer information, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use anonymized, aggregated, non-personally-identifiable data (e.g., regional pricing benchmarks, average roof sizes, material trends) for benchmarking, industry analysis, model improvement, and Service improvement. This license survives termination of your account.

Feedback. If you provide us with any feedback, suggestions, ideas, or requests regarding the Service, you grant us an unlimited, irrevocable, perpetual, sublicensable, royalty-free license to use that feedback for any purpose without any obligation or compensation to you.

You agree not to upload photos you are not authorized to use, not to misrepresent AI-generated numbers as a verified inspection, and not to use the Service for any fraudulent insurance claim.

Safety. You agree never to use the Service while operating machinery or vehicles, while driving, or while positioned in a hazardous location (including on a roof, ladder, or elevated surface). The Service is designed for office or ground-level use only. We disclaim all liability for injury or loss resulting from use of the Service in unsafe conditions.

Paid plans renew automatically until canceled. By subscribing, you authorize us to charge your payment method automatically at the start of each billing period for the then-current subscription fee. You may cancel at any time from the billing portal in your dashboard to prevent future charges; access continues until the end of the current period. We do not offer prorated refunds for partial periods.

For annual subscriptions, we will send a renewal reminder by email at least 7 days before the renewal charge.

We aim for 99.9% monthly service availability but do not guarantee it. We are not responsible for downtime or degraded service caused by third-party providers (including but not limited to Google Maps, OpenAI, Google AI, Stripe, Supabase, Verisk/Xactimate, EagleView, ABC Supply, email delivery providers, or DNS providers) or by Force Majeure events (natural disasters, internet outages, cyberattacks, government action, labor disputes). Your sole and exclusive remedy for any extended downtime is a pro-rated service credit for the affected period, which shall not exceed one (1) month of your then-current subscription fee.

To the maximum extent permitted by law, our total liability arising out of or relating to the Service is limited to the amounts you paid us in the twelve months preceding the claim. We are not liable for lost profits, loss of business, lost jobs or contracts, claim denials, or any indirect, incidental, special, consequential, or punitive damages, even if advised of the possibility of such damages.

We may update these terms; material changes will be communicated by email or in-app notice at least 14 days before they take effect.

Questions: support@quotesflow.ai